Instaspin Privacy and Data Protection Policy

How Online Casino Instaspin Protects Your Data

As data controller, we carry a legal obligation under gambling regulations to safeguard every piece of personal information we collect. Registering an account with Online Casino Instaspin confirms your consent to this Privacy Policy, and continuing to use the site after we publish any changes is treated as your ongoing consent to the updated terms. The information we gather starts with registration data — your name, date of birth, email address and phone number — together with any correspondence you send us through the website, email or live chat.

We also keep your full transaction history, technical data such as login records, traffic data, GeoIP location, browser and device details, weblogs and activity logs. Where identity or payment verification is required, we collect supporting documents including passport scans, payment slips and bank statements, and we may also hold any survey responses you choose to submit voluntarily.

Why we process this information

We use this data to process bets and transactions, deliver gaming and ancillary services, provide customer support, run verification checks, meet anti-money laundering and counter-terrorist-financing obligations, monitor for fraud and abuse, and compile aggregated statistical research. Marketing communications from us or our partners are sent only with your specific consent, and any market study you take part in is entirely optional.

Your Data Protection Rights

We give you clearly defined rights over the personal information we process, and a Data Protection Officer is appointed and reachable by email on our own domain for any request you raise. Personal data is never sold or rented to any third party.

• Confirm the accuracy of the data we hold about you
• Enquire about how and why your data is used
• Prohibit direct marketing communications at any time
• Request updates or rectification of inaccurate personal details
• Complain to a supervisory authority under Article 77 of the GDPR
• Request copies of your chat transcripts, deposit history, bet history and session history

We share data only where necessary: with group companies including parents and subsidiaries, payment processors, game providers, licensing and regulatory authorities, marketing service providers, and law enforcement where required, or with any other third party once you give specific consent. We retain your personal data for a minimum of five years from your last transaction or account closure, in line with EU anti-money laundering rules, and erasure requests made before that period are refused.

Cookies, Data Transfers and Account Security

We use required cookies for navigation and basic functionality such as member areas, functional cookies for usage analysis and saved settings like your session key, language or region, and advertising cookies placed by partners to track visits and registrations that originate from adverts. Your name and email address are never shared with affiliates through these cookies, though visit data may be linked with other information by the providers themselves, and additional third-party cookies are set by service providers purely for tracking and campaign measurement. You can block or delete cookies through your own browser settings, though we discourage this as some site features may stop working correctly.

Personal data may be transferred within the EU and EFTA and to processors located outside the EEA, and simply browsing the site or communicating with us electronically is deemed acceptance of this. Should our business ever be involved in a merger or acquisition, your data would likely be included in that transaction, and we would inform you by email beforehand. Account access itself is protected by a unique ID and password, used each time you go through signing in to your account.

Once the minimum five-year retention period from your last transaction or account closure has passed, you may request deletion of your data, although such requests can still be refused under Articles 17.3(b) and 17.3(e) of the GDPR. For a broader look at how we keep accounts and payments secure, see our security measures, and if you ever need to raise a concern, our complaints process explains what happens next.